Terms & Conditions

Extension Purchase & Usage

When purchasing the Time Worked for Joomla extension from our site you should be able to download it right after making the payment. Our system will also automatically create an account for you that you can use later to download the extension again or to get its upgrades.

If for any reason the purchase process didn't work for you correctly but your were charged the proper amount you can contact our support team and they will either send you the purchased extension by email or restore access to your account in our system.

You are authorized to make any necessary modifications to our extensions to fit your purposes. You may not, however, change or remove the copyright information from any file. Our software is protected under the GNU/GPL license and you must keep the copyright notices. You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are property of Giant Leap Lab.

Refund policy

We will only refund the money of your purchase if:

  • Our extensions doesn't work as described in our product description.
  • You have found bugs in our extensions and we could not solve them in max 5 business days. Please note that we don't consider issues related to any custom themes usage or issues caused by third party extensions as bugs in our extension.

We have the right to refuse refund request if:

  • You experience an issue and abandon the product prior to asking for support.
  • You choose not to use our product.
  • You experience script conflicts with other 3rd party software connected or installed on your Joomla website.
  • The extension doesn't work because of your server set up or any other issues not related to the extension code.

Support

Our sup­port team is always happy to help. You can con­tact us via support@​giantleaplab.​com. Work­ing hours: 10 am – 7 pm GMT +3, Mon – Fri.

(!) When con­tact­ing the sup­port regard­ing the Time Worked for Joomla! CMS exten­sion please include your license id. You can find it in the license.txt file inside the archive with the extension. With each purchase (license), we only provide support for one site. If you want to get support for your second site, you will need to purchase a new license.

Please note that we don't have responsibility to modify our extension to meet your own needs. When you need an extra feature which is not available in the extension you can share your ideas and they might be included into the next releases of the extension. We also don't fix ant issues caused by third party extensions and don't provide free support for any custom themes.

You can also hire us for any custom work related to web development including any adjustments of the Time Worked for Joomla extension.

Upgrades

We provide 6 months (180 days) of free upgrades with each purchase. We might (and have the right) to change this rule in the future however if you have already purchased the extension your free upgrades period will not be shortened.

Privacy Policy

Upon purchasing an extension we collect your name, email address and password in order for you to have access to login to your account for the duration of your membership (upgrades period). We might send you notifications about important product updates (approximately 1-2 a year).

Software License

All Joomla Extensions produced by Giant Leap Lab are released under the GNU General Public License (GNU GPL), version 2 (http://www.gnu.org/licenses/gpl-2.0.html). Specifically, the PHP code portions are distributed under the GPL license. If not otherwise stated, all images, manuals, cascading style sheets, and included JavaScript are NOT GPL, and are released under the Giant Leap Lab Proprietary Use License v1.0 (See below) unless specifically authorized by Giant Leap Lab. Elements of the extensions released under this proprietary license may not be redistributed or repackaged for use other than those allowed by the Terms of Service.

Giant Leap Lab Proprietary Use License v1.0

The Giant Leap Lab Proprietary Use License covers any images, cascading stylesheets, manuals and JavaScript files in any extensions produced and/or distributed by Giant Leap Lab. These files are copyrighted by Giant Leap Lab and cannot be redistributed in any form without prior consent from Giant Leap Lab.

General Disclaimer

Giant Leap Lab neither assumes nor accepts any liability for any loss, damage, theft, misuse, malfunction, etc. of your hardware or data or anything else that you may own regardless of the cause or reason for any such misfortune. Giant Leap Lab, it’s officers, and employees will not be liable for lost profits, loss of business or other consequential, special, indirect or punitive damages, even if advised of the possibility of such damages, or for any claim by any third party. These policies, terms, and conditions may be subject to change without notice.